Deal-Killing Sales Objections


Learn how to both discover and resolve objections throughout the sales process

Presented by: Frank Phillips, FCP Sales Masters

Date:Wednesday, December 13, 2017
Time:10:00am – 4:00pm
Location:Center for Automotive Education & Training
15-30 Petracca Place, Whitestone, NY 11357
GNYADA Member Fee:$175
Non Member Fee:$300

Learn how to navigate the toughest customer scenarios and move quickly to the close.

Objections can occur anywhere in the selling process. Revealing and dealing with them can be a challenging intellectual and psychological exercise. This seminar equips you with skills to overcome these obstacles to closing the deal.

Attendees will learn how to:
  • Handle objections throughout the selling process
  • Understand the different types of objections
  • Acknowledge the customer's objection and redirect it
  • Ask questions that will uncover core objections and define them
  • Gain agreement when answering customer’s objections

About the Instructor: Frank Phillips has more than 15 years in retail automotive sales and has conducted classes throughout the United States for dealerships, associations and manufacturers. He also worked as a sales trainer for Volkswagen, Porsche, and Audi.

GNYADA Seminars, held in person, are developed by qualified dealership experts to meet the highest possible standards and deliver the latest information and effective solutions for your most pressing business needs. Our programs train new and seasoned dealership professionals to improve operations and profitability within each department.

Reserve your seat today. Call the GNYADA Education and Training team directly at 718.640.2012, fax your registration form to 718.407.6970, or register online.