Dealing With Difficult People


Dealing With Difficult People

Never fall victim to those who have the potential to make life miserable

Presented by: Bill McAndrews, William D. McAndrews & Associates

Date:Tuesday, December 13, 2022
Time:10:00 am to 1:30 pm
Location:Center for Automotive Education & Training
15-30 Petracca Place, Whitestone, NY 11357
GNYADA Member Fee:$120.00
Non Member Fee:$200.00

Learn to make managing challenging employees and coworkers easier.

Learn strategies for getting adversaries to cooperate, bullies to back off, wallflowers to open up, and complainers to think before they speak. Knowing how to deal with difficult people at work will allow you to approach your staff with greater confidence and your job with more enjoyment.

Attendees will learn:

  • How to work with / work around negative people
  • The dos and don’ts of communicating with any difficult person
  • When to go to a third party for help dealing with a problem person
  • • How to handle employees who may offend others
  • How to manage a mix of older and younger employees

About the Instructor: Bill McAndrews is a business advisor providing guidance in strategy development and implementation, marketing services, organizational tactics, and management solutions. Bill also provides leadership coaching and mentoring, as well as assisting organizations with day-to-day management issues.

GNYADA Seminars, held in person, are developed by qualified dealership experts to meet the highest possible standards and deliver the latest information and effective solutions for your most pressing business needs. Our programs train new and seasoned dealership professionals to improve operations and profitability within each department.

Reserve your seat today. Call the GNYADA Education and Training team directly at 718.640.2012, fax your registration form to 718.407.6970, or register online.