Meet & Greet & Qualifying for Proper Selection


Setting the stage for a dynamic first impression.

Presented by: Mark Rodriguez, Auto Client Care, Inc.

Date:Wednesday, April 17, 2024
Time:1:30pm - 4:30pm
Location:Center for Automotive Education & Training
15-30 Petracca Place, Whitestone, NY 11357
GNYADA Member Fee:$120.00
Non Member Fee:$200.00

This class will focus on building trust during the meet and greet and Qualifying stage of the sales process. Creating a dialogue to obtain the proper information to select the right vehicle. Establishing trust, rapport, confidence, and value is key.

Participants will learn:

  • How to build trust
  • How to identify the customer’s buying motives, hot buttons, and triggering events
  • Questions to obtain information for selection
  • How to utilize the qualifying information to build value throughout the sale

About the Instructor: Mark Rodriguez is founder and President of Auto Client Care, Inc., an automotive sales and sales management training organization. With over 20 years of retail and training experience, Mark specializes in training and coaching personnel to deliver world class customer service.

GNYADA Seminars, held in person, are developed by qualified dealership experts to meet the highest possible standards and deliver the latest information and effective solutions for your most pressing business needs. Our programs train new and seasoned dealership professionals to improve operations and profitability within each department.

Reserve your seat today. Call the GNYADA Education and Training team directly at 718.640.2012, fax your registration form to 718.407.6970, or register online.