About GNYADA
Greater New York Automobile Dealers Association has been serving franchised new car dealers in the New York metro area for more than a century.
News
Economic Impact
The Greater New York Automobile Dealers Association’s Member Dealers are a powerful economic influence and contribute significantly to the creation of high paying jobs throughout the metropolitan area. There are more than 440 independent new car and truck dealerships in our area with strong, wellestablished ties to their communities, that are vital to the people who live and work there.
Events
Digital & Data-Driven Selling
Key Information
Presented By:
Mark Rodriguez, Auto Client Care, Inc.
Time:
10:00 am to 4:00 pm
Location:
Center for Automotive Education & Training 15-30 Petracca Place, Whitestone, NY 11357
Details
Today’s customers arrive at the dealership more informed than ever—and expect a seamless experience across digital and in-person channels. This course is designed to help sales and BDC professionals adapt to evolving buyer expectations using CRM tools, online engagement strategies, and customer data to drive better results.
Attendees will learn how to engage customers through email, text, and video, build value before the test drive, and use dealership data to create a personalized, efficient path to purchase.
| Date: | Thursday, November 13, 2025 |
| Time: | 10:00am - 4:00pm |
| Location: | Center for Automotive Education & Training 15-30 Petracca Place, Whitestone, NY 11357 |
| Level: | Intermediate |
| GNYADA Member Fee: | $225.00 |
| Non-Member Fee: | $350.00 |
Attendees will learn:
- How to engage digital leads through text, email, and video
- Using CRM tools to personalize communication and improve follow-up
- Understanding customer data to identify hot leads and buying signals
- Setting virtual or in-person appointments that lead to sales
- Creating seamless handoffs between digital and showroom experiences
About the Instructor: Mark Rodriguez is founder and President of Auto Client Care, Inc., an automotive sales and sales management training organization. With over 20 years of retail and training experience, Mark specializes in training and coaching personnel to deliver world class customer service.
GNYADA Seminars, held in person, are developed by qualified dealership experts to meet the highest possible standards and deliver the latest information and effective solutions for your most pressing business needs. Our programs train new and seasoned dealership professionals to improve operations and profitability within each department.
Pricing
Member Fee
(After )
FREE
Non-Member Fee
(After )
$225.00
Digital & Data-Driven Selling
Key Information
Presented By:
Mark Rodriguez, Auto Client Care, Inc.
Time:
10:00 am to 4:00 pm
Location:
Center for Automotive Education & Training 15-30 Petracca Place, Whitestone, NY 11357
Details
Today’s customers arrive at the dealership more informed than ever—and expect a seamless experience across digital and in-person channels. This course is designed to help sales and BDC professionals adapt to evolving buyer expectations using CRM tools, online engagement strategies, and customer data to drive better results.
Attendees will learn how to engage customers through email, text, and video, build value before the test drive, and use dealership data to create a personalized, efficient path to purchase.
| Date: | Thursday, November 13, 2025 |
| Time: | 10:00am - 4:00pm |
| Location: | Center for Automotive Education & Training 15-30 Petracca Place, Whitestone, NY 11357 |
| Level: | Intermediate |
| GNYADA Member Fee: | $225.00 |
| Non-Member Fee: | $350.00 |
Attendees will learn:
- How to engage digital leads through text, email, and video
- Using CRM tools to personalize communication and improve follow-up
- Understanding customer data to identify hot leads and buying signals
- Setting virtual or in-person appointments that lead to sales
- Creating seamless handoffs between digital and showroom experiences
About the Instructor: Mark Rodriguez is founder and President of Auto Client Care, Inc., an automotive sales and sales management training organization. With over 20 years of retail and training experience, Mark specializes in training and coaching personnel to deliver world class customer service.
GNYADA Seminars, held in person, are developed by qualified dealership experts to meet the highest possible standards and deliver the latest information and effective solutions for your most pressing business needs. Our programs train new and seasoned dealership professionals to improve operations and profitability within each department.
Pricing
Member Fee
(After )
FREE
Non-Member Fee
(After )
$225.00
Car Dealerships Supporting the Local Community
New Car Dealerships in the New York Metro area are not just places to buy or fix cars; they are essential community pillars. In the past year, GNYADA members donated over $19 million, demonstrating their strong commitment to improving lives through philanthropy.
The Value of Membership
Explore the many benefits and services you receive when you become a GNYADA member!
Workshops & Seminars
Webinars Series
Dealership Advocacy
Education & Training
Guides & Resources
