Class Schedule
Welcome,
Account Name
Manage & Coach BDC Agents for Success
Key Information
Presented By:
Mark Rodriguez, Auto Client Care, Inc.
Date:
Jun 10, 2026
Time:
10:00 AM to 4:00 PM
Location:
Center for Automotive Education & Training 15-30 Petracca Place, Whitestone, NY 11357
Details
Designed for BDC Directors and Managers, this course moves beyond basic activity tracking. It focuses on identifying top agent attributes, developing leadership traits, and mastering the coaching techniques required to correct rep errors before they impact revenue.
| Date: | Wednesday, June 10, 2026 |
| Time: | 10:00am - 4:00pm |
| Location: | Center for Automotive Education & Training 15-30 Petracca Place, Whitestone, NY 11357 |
| Level: | Intermediate |
| GNYADA Member Fee: | $225.00 |
| Non-Member Fee: | $275.00 |
About the Instructor: Mark Rodriguez is founder and President of Auto Client Care, Inc., an automotive sales and sales management training organization. With over 20 years of retail and training experience, Mark specializes in training and coaching personnel to deliver world-class customer service.
GNYADA Seminars, held in person, are developed by qualified dealership experts to meet the highest possible standards and deliver the latest information and effective solutions for your most pressing business needs. Our programs train new and seasoned dealership professionals to improve operations and profitability within each department.
Pricing
$225.00
Contact Us
To contact the GNYADA Dealer Hotline call 718.746.5900.