Class Schedule
Welcome,
Account Name
Webinar
A Dealers Playbook for Handling Complaints
Mar
05
Customer complaints and regulatory investigations can quickly impact your dealership’s reputation, ratings, and relationships within the community. Handling them effectively not only resolves issues faster but also strengthens trust with both customers and regulators. This session provides practical guidance and actionable strategies to respond to complaints and navigate investigations with confidence.
Key Information
Presented By:
LaBonte Law Group
Date:
Mar 05, 2026
Time:
11:00 am to 12:00pm
Location:
Zoom
Details
Join LaBonte Law Group to learn best practices that improve customer satisfaction, protect your dealership’s reputation, and minimize long-term risk.
Agenda Topics Include:
- Strategies for responding to customer complaints promptly and professionally
- How to manage regulatory investigations effectively
- Steps to maintain and improve dealer ratings
- Building a reputation of trust in your community and with regulators
- Practical tips to prevent future complaints and issues
Speaker:
- LaBonte Law Group
Pricing
FREE
Contact Us
To contact the GNYADA Dealer Hotline call 718.746.5900.