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About GNYADA

Greater New York Automobile Dealers Association has been serving franchised new car dealers in the New York metro area for more than a century. 

News

Economic Impact

The Greater New York Automobile Dealers Association’s Member Dealers are a powerful economic influence and contribute significantly to the creation of high paying jobs throughout the metropolitan area. There are more than 440 independent new car and truck dealerships in our area with strong, wellestablished ties to their communities, that are vital to the people who live and work there.

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Events

Webinar

A Dealers Playbook for Handling Complaints

Customer complaints and regulatory investigations can quickly impact your dealership’s reputation, ratings, and relationships within the community. Handling them effectively not only resolves issues faster but also strengthens trust with both customers and regulators. This session provides practical guidance and actionable strategies to respond to complaints and navigate investigations with confidence.

Key Information

Presented By:

LaBonte Law Group

Time:

11:00 am to 12:00pm

Location:

Zoom

Details

Join LaBonte Law Group to learn best practices that improve customer satisfaction, protect your dealership’s reputation, and minimize long-term risk.

Agenda Topics Include:

  • Strategies for responding to customer complaints promptly and professionally
  • How to manage regulatory investigations effectively
  • Steps to maintain and improve dealer ratings
  • Building a reputation of trust in your community and with regulators
  • Practical tips to prevent future complaints and issues

Speaker:

  • LaBonte Law Group

Pricing

Member Fee
(After )

FREE


Non-Member Fee
(After )

FREE

Webinar

A Dealers Playbook for Handling Complaints

Customer complaints and regulatory investigations can quickly impact your dealership’s reputation, ratings, and relationships within the community. Handling them effectively not only resolves issues faster but also strengthens trust with both customers and regulators. This session provides practical guidance and actionable strategies to respond to complaints and navigate investigations with confidence.

Key Information

Presented By:

LaBonte Law Group

Time:

11:00 am to 12:00pm

Location:

Zoom

Details

Join LaBonte Law Group to learn best practices that improve customer satisfaction, protect your dealership’s reputation, and minimize long-term risk.

Agenda Topics Include:

  • Strategies for responding to customer complaints promptly and professionally
  • How to manage regulatory investigations effectively
  • Steps to maintain and improve dealer ratings
  • Building a reputation of trust in your community and with regulators
  • Practical tips to prevent future complaints and issues

Speaker:

  • LaBonte Law Group

Pricing

Member Fee
(After )

FREE


Non-Member Fee
(After )

FREE

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Car Dealerships Supporting the Local Community

New Car Dealerships in the New York Metro area are not just places to buy or fix cars; they are essential community pillars. In the past year, GNYADA members donated over $19 million, demonstrating their strong commitment to improving lives through philanthropy. 

Find a Dealer

The Value of Membership

Explore the many benefits and services you receive when you become a GNYADA member!

Workshops & Seminars

Workshops & Seminars

Webinars Series

Webinars Series

Dealership Advocacy

Dealership Advocacy

Education & Training

Education & Training

Guides & Resources

Guides & Resources

Exclusive Dealer Savings

Exclusive Dealer Savings

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