Reinventing Your Dealership with AI and Omnichannel Journeys

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Today’s customers move fluidly between digital and in-store channels, expecting a shopping experience that’s seamless, transparent, and tailored to their individual needs. For dealerships, this means rethinking traditional sales processes and embracing new technologies that connect every step of the customer journey.

In this webinar, NETSOL Technologies will share how forward-thinking dealers are using AI and omnichannel strategies to reinvent their operations, from lead generation to F&I, to deliver a unified retail experience that boosts efficiency, builds trust, and drives higher profitability.

Agenda Topics Include:

• How customer behavior is reshaping auto retail and the risks of failing to adapt
• Ways to create a cohesive, profitable playbook with AI-driven and omnichannel solutions
• Real-world examples of AI in action: virtual assistants, predictive scheduling, and personalized F&I menus
• How to drive measurable results in sales productivity, gross per unit, and customer retention
• A practical roadmap for digital transformation through integration and staff training without a costly “rip and replace” overhaul

Speaker:

• Faraaz Ghauri, Vice President, Digital Retail, NETSOL Technologies