The New Standard of Service: Transparency, Trust, and Retention

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Show customers exactly what their vehicle needs and build trust before the service write-up begins.

Customers are more likely to approve service recommendations when they can see clear, objective evidence of their vehicle's condition.

Join Rob Hubbell of UVeye and a local dealership service director for a practical look at how AI-powered inspections can speed up write-ups, support recommendations with visual proof, reduce disputes, and strengthen customer retention.

What You'll Learn:

• Use automated inspections to give customers objective visual evidence at check-in.
• Present recommendations through the RIM method: Required, Immediate, and Maintenance.
• Identify tire and alignment opportunities without relying on high-pressure sales tactics.
• Document vehicle condition before and after service to help prevent customer disputes.
• Use documented wear and timely follow-up to support repeat visits and long-term retention.

Who Should Attend:

Dealer principals, general managers, fixed operations directors, service directors, service managers, service advisors, and parts managers.

Speakers: