Our dealers want satisfied customers — that’s good for business. If your most recent auto transaction had a few hiccups, or even if you have outright objections regarding your experience, our mediation team will help you find a fast, fair solution, free of charge.

  • The AUTOCAP program helps with new car dealers, including sales and service.
  • The UCAP program helps with used car issues and lemon law arbitration.

When more help is needed, we have access to an impartial arbitration board who will review both sides of the situation and come up with a fair decision.

Contact Phyllis Aguilar at 1-800-522-3881 or 718-746-5900 or for more information.